Straight answers about what Knotwork AI does, how we keep you in control, and what it costs. If your question is not here, ask it on a 20-minute call with the founder.
Yes. Today's AI can operate desktop programs the way a person does, by looking at the screen, clicking and typing. The hard part is making it reliable and safe in your specific software. So Knotwork AI tests your software first and sets each automation up so a person approves before anything is saved.
Start by writing down the steps a person takes today: what they read in the first program, where they type it in the second, and what they check along the way. Then look at the routes. Check whether either program can export and import a file. Ask a developer whether a custom connection is possible. Or use AI that operates the screen the way a person does, which is the route Knotwork AI sets up. We time the task by hand first, test the automation on a sample of your real work, and set it up so a person approves before anything is saved.
RPA stands for robotic process automation. It means software that repeats clicks and keystrokes in other programs so a person does not have to. UiPath and Power Automate Desktop are widely used RPA tools, and they suit teams that want to build and maintain their own automations. Knotwork AI is a managed service instead. The founder sets up the automation, runs it for you and measures the hours it gives back, so you do not have to learn a tool or hire someone to look after it.
It depends on how your software is reached, so we test it case by case. Software that runs through Citrix or a remote desktop can behave differently from a program installed on the computer itself. Tell us how your team opens the software, and we will test that exact setup before we promise anything.
A software update can change a screen enough to confuse an automation. That is normal. Knotwork AI monitors the automations it runs and fixes them when your software changes. Monitoring and fixes are part of the monthly retainer, and the approval step gives your team a chance to catch a wrong entry before it is saved.
QuickBooks Desktop has an official connection for other software, but using it takes a developer. Screen-based automation is another route: the AI operates QuickBooks on screen the way a person does and enters the same fields. If it tests well, Knotwork AI can set up that second route for you. We test your version first, on a sample of your own work, and tell you honestly whether it works before anything goes live. A person approves before anything is saved.
Yes, in many cases. Vendor bills and client intake forms are the kind of repeated typing we look at first, because the steps are the same each time. Whether it works depends on the documents and the software, so we test on a sample of your real work. A person approves what the AI is about to enter before it is saved.
The weeks before tax season are a good time to find the one step that slows the firm down, which is often retyping client information between the intake form, the tax software and the practice-management system. Time that step by hand first. Then automate the repetitive typing with a person approving before anything is saved, and compare hours once the busy weeks begin. Setup depends on your software, so start early. Knotwork AI does not prepare or submit tax filings. We help with the typing around them, and your preparers keep the judgment.
A bottleneck is the one step that limits how much work the whole firm can finish. It is often retyping the same client information between programs. A simple way to find it is to ask your team what piles up first when you are slammed. Fix that step, and everything behind it speeds up.
Start with the repeated typing: purchase orders, receiving records, invoices and inventory counts keyed into the ERP from email, spreadsheets or paper. If your ERP has an import tool or an official connection, check that first, though those often need a developer or consultant. If they do not fit, an AI that operates the ERP screen the way a person does is another route. Knotwork AI sets that up, tests it on a sample of your real work, and runs it with a person approving before anything is saved.
Distributors often retype orders, invoices and shipping details between email, spreadsheets, an ERP and carrier or warehouse programs. That repeated retyping is the kind of work we look at first. Whether it can be automated depends on the programs involved, so we test your software first and tell you honestly what we find.
It runs on your own computer under your own sign-in and only touches the programs you choose. Each automation is set up so a person approves before anything is saved, and every step is recorded so you can replay it. Knotwork AI has not completed a SOC 2 audit.
A person on your team, chosen with you during setup. Each automation is set up to pause, show exactly what it is about to enter, and wait for that person's okay before saving. The monthly report shows who approved each save.
Yes. Every run is recorded screen by screen, so you can replay the steps and see what happened and who approved it. You also get a monthly report with what ran, the hours saved and any errors.
No. Knotwork AI takes over the retyping so your people can spend their hours on client work. Someone on your team still approves the work.
We do not take on patient health information, payroll, tax filings or bank transfers. A task that takes less than about two hours a week is also usually not worth automating. We say so plainly on the call rather than take the work.
Time the task by hand first. That is your baseline. Then count the runs and compare the hours each month. Knotwork AI's monthly report does exactly that, showing what ran, the hours saved and any errors. If you cannot measure it, you cannot say it worked.
It can be, when one repetitive task takes a few hours every week. A simple test is to time the task, work out what those hours cost you, and compare that with the cost of automating it. A small team feels each retyped hour sharply, because there is no spare person to cover it. If the task takes less than about two hours a week, it usually is not worth it, and we will tell you so.
A setup fee plus a monthly retainer, scoped to the task on a free 20-minute call, and compared with what the task costs you now. There is no public price list, because the right number depends on your software and how much work you want automated.
No. Knotwork AI works inside the programs you already use, on a Windows computer. We do not ask you to replace your accounting, tax or ERP software. You choose which programs it may touch, and it touches nothing else.
It depends on the software and the task, so we scope it on the 20-minute call. We cannot promise a timeline before we have tested your software. Setup covers writing your rules into the automation, setting up approvals, and testing it on a sample of your real work before it goes live.
You talk with the founder, Noah Swidan. Together you find the repetitive work that costs your team the most hours, and he tells you honestly whether your software can be automated. If it can, you get a plan for what Knotwork AI would build and run for you, with a setup fee and a monthly retainer. It helps to bring one task your team dreads and the software it happens in.
Knotwork AI is a founder-led service that sets up and runs AI automations inside the software a business already uses. It is run by Noah Swidan, the founder, who is based in Nashville, Tennessee and has an accounting background from Lipscomb University. Noah sets up each automation personally and is the person you deal with.
It means someone else sets up, runs and maintains the automation for you, and you pay for the work instead of building it yourself. At Knotwork AI that means three steps. We map the repetitive work that costs the most hours, build and test the automation, and then run it, monitor it, fix it when your software changes, and send a monthly report. Your team approves the work and does not have to maintain a tool.
Yes. Setup and support happen remotely. Knotwork AI is based in Nashville, Tennessee and starts with Tennessee firms.
Book a 20-minute call and ask the founder directly, or write to founder@knotworkai.com. More on how it works and what it costs.